Meet our Senior Team

  

 

Orla Fitzpatrick

Partner

 

Orla has a Degree in Economics and Politics from UCD and an MBA from the Michael Smurfit School of Business. Prior to joining Distinct, Orla was Director of Support Services with ICT Group and has over 10 years management experience in the contact centre industry.  

Orla works with clients to identify opportunities for them to improve sales and customer retention activities through effective utilisation of data, improving their operational processes, developing their CRM capability and maximising the effectiveness of sales activities.

Core Skills:

Sales and Marketing Campaign Development and Management

Transitional Programme Management    

Operations Performance Management

Extensive Call Centre Industry Experience

Training and Personnel Development

Compliance and Risk Management

 

Contact: orla.fitzpatrick@distinctpartners.com